Denmark to End Letter Deliveries by 2025
Denmark's state-run postal service, PostNord, has announced the cessation of all letter deliveries by the end of 2025, marking the end of over 400 years of letter services in the country.
Decline in Letter Volumes
PostNord's decision is driven by a staggering 90% decline in letter volumes since the early 2000s. With the rise of digital communication, fewer people are using traditional mail, prompting the company to focus on more profitable services.
Impact on Postboxes and Jobs
Starting in June 2025, PostNord will begin removing 1,500 postboxes across Denmark. The company also plans to lay off 1,500 workers out of its 4,600-strong workforce as part of the transition.
Elderly and Remote Areas Affected
While 95% of Danes use digital services, the closure of letter deliveries will disproportionately affect elderly individuals and those living in remote areas who still rely on physical mail.
PostNord's Shift to Parcel Deliveries
PostNord will now concentrate on parcel deliveries, a growing sector, as it phases out its letter service. The company also offers a refund option for postage stamps purchased in 2024, valid through 2026.
Digital Transformation in Denmark
The shift towards digital communication has made the letter market unsustainable. Denmark's public services already use digital platforms, including a Digital Post app, for most communications, making traditional mail increasingly obsolete.
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